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- Monday – Saturday
- 8AM – 9PM EST
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Payment FAQ
What information do I need to use the online payment portal?
Please be sure to have your Valor Reference Number ready or you can also contact us by telephone to make payment at +1 (844) 724-5158
I am having an issue with the online payment portal.
If you are experiencing an issue with the online payment portal, please contact us by telephone at +1 (844) 724-5158
Where do I find my Valor Reference Number?
Your Valor Reference Number is located on the top right-hand side of the letter sent to you from Valor Intelligent Processing, LLC. If you can’t find your letter or you haven’t recieved one, you can get your Valor Reference Number by calling +1 (844) 724-5158
How do I set up a payment plan?
If you cannot afford to pay in one payment, our experienced representatives will work with you to setup a payment plan. At this time, we can only discuss payment plans over the phone. Valor Intelligent Processing, LLC. makes every attempt to set up viable payment options within our constraints. Please call us at +1 (844) 724-5158
How do I get proof of payment?
Valor Intelligent Processing, LLC. generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Valor is required to password lock receipts due to housing sensitive information.
If there is no email on file, the consumer will be mailed a copy of their receipt. The consumer can also call and request a copy to be sent to their physical address or their email.
If you haven’t received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesn’t appear there. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections, at +1 (844) 724-5158
How do I pay by mail?
Valor Intelligent Processing
PO Box 551259
Jacksonville, FL 32255
Do You Need Help?
Thank you for visiting Valor Intelligent Processing to make a payment on your account. We’re available to help by phone at +1 (844) 724-5158 or online through our contact form. One of our team members will walk you through the payment process and answer any questions you may have.
Valor Intelligent Processing, LLC is a debt collector and is attempting to collect a debt.
Any information obtained will be used for that purpose.