Valor Intelligent Processing, LLC, also known as “VIP,” is a digital, tech-enabled and cutting edge accounts receivable management (ARM) firm with headquarters in Jacksonville, Florida. VIP provides enterprise level 1st and 3rd party solutions for every stage of the life-cycle including, but not limited to, omnichannel collections and recovery, analytics, database, self-service, and custom contact center business process management (BPM) solutions. VIP offers a unique strategy for the recovery of our client’s receivables and deploys the most advanced technology to enhance the customer experience, and ensure compliance and quality, at every turn in the account life-cycle. Seasoned client-centric veterans, from the ARM and BPM industries, where trust and experience are paramount, established VIP.
VIP prides itself in providing a work atmosphere for their employees that is second to none, where building careers and culture is a way of life.
Energy & Utility
Retial & E-Commerce
Accounts Receivable Management
Accounts Receivable Management (ARM) is one of the many services provided by Valor Intelligent Processing (VIP). The goal of Accounts Receivable Management is simple; increase cash flow and financial profitability for our clients.
Analytics, Data and Insights
At Valor, data and analytics build off of each other to deliver deep understanding, or insights, into your user base. Insights provide essential wisdom about your users and reveals actions you can take to better your business. However, these insights cannot be obtained without analytics, and analytics are useless without data.
Business Process Management
Business Process Management (BPM) is a discipline in operations management in which Valor uses various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes.
Contingency Collections are based on a percentage of recovered funds, this program is the most economical solution for debt collections. With no upfront fees and customized programs, your recovery and financial return is greatly increased. Once an account is placed in Valor’s system, an agent assumes the responsibility of contacting the customer to secure payment. We use the latest technology and call center software, to provide better customer engagements that produce better business outcomes.
At Valor Intelligent Processing, our collections process and debt collections services are designed to maximize recoveries while mitigating risk. We are trained and fully equipped teams of customer engagement experts, who are ready to work hard on recovering your bad debt.
Digital Financial Support Services
Valor’s extensive training programs ensure our agents have the latest technical solutions and product knowledge. As part of our “Intelligent Process”, our agents collect, share, and collaborate on resolving issues. Whether you’re managing agent-level call center processes or business unit performance KPIs, we can configure a solution that meets your needs.
Our goal is to do everything in our power to make the service as simple as possible while staying committed to maintaining goodwill between you and your customers. We recognize the importance of reflecting your Company’s values to your customers, and we strive to treat your customers with the same integrity and respect as do you.
Customers use multiple channels to engage with your brand. Ensure their experience on each channel is consistent by integrating your business with our tech-enabled omni-channel solutions. Integrate channels like email, chat, mobile, Web, and social media within a single console for a complete 360-degree view of the customer and contextualize it with real-time and business intelligence analytics.
Better Engagement Creates Better Experiences
Customer Satisfaction is an essential component to your company’s sustained success and brand loyalty. At Valor we invest in the idea that the trust an agent builds with each customer individually has exponential value on the company as a whole.
Valor employs people and processes that engage customers on responsible and meaningful levels that translate into greater revenue opportunities, while cultivating more beneficial long-term relationships. It’s a one-to-one mindset that fuels incremental growth and client fulfillment over time.
Stringent regulations, stiff competition, higher fraud risk, profit margin pressures, and increasing consumer expectations make for a highly challenging environment for financial services organizations. Valor can help you address these challenges by delivering better, more personalized, and compliant customer service across customers’ preferred channels to improve customer satisfaction and loyalty.
Address: VALOR VIP
6703 Southpoint Drive North
Jacksonville, FL 32216
Success with Valor Intelligent Processing begins prior to the placement of your accounts. We pride ourselves on understanding your company’s needs so that we can utilize that knowledge to train our own staff. We realize that a well trained account agent provides consistency and stability to our company. This means higher recoveries on the accounts placed with VIP. We understand that our recovery efforts are a reflection of your business and we reach beyond minimal regulatory compliance requirements with our continued commitment to operating with integrity, honesty and professionalism. That is the Valor way.
How Can We Help You
Next generation Accounts Recievable Management solutions to enhance customer experience.
Customer Experience Management is one of our key differentiators in the debt recovery space.
Digital CX Platform
Experience the ultimate digital CX solution, providing customers omnichannel communication.
Analytics & Insights
Actionable data analytics and insights to help your business make more intelligent data-driven decisions.
Percentage of recovered funds, this program is the most economical solution for debt collections.
Integrate channels like email, chat, mobile, web, and social media within a single console for a complete view of your customers.
Business Process Outsourcing services that provide a wide array of CX solutions and services.
Debt collections and recovery services are designed to maximize recoveries while mitigating risk.
Quality & Compliance
Quality and Compliance is paramount to providing successful customer experiences, while reducing risk.
Valor Intelligent Processing, LLC is a debt collector and is attempting to collect a debt.
Any information obtained will be used for that purpose.