Welcome to Valor

We help customers resolve their debt.

Valor Intelligent Processing is a debt collection agency and this is an attempt to collect debt. Any information obtained will be used for that purpose.

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Years of experience
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Choose the payment solution that works best for you and resolve your debt with confidence!

Resolve Your Debt

How it works

This section explains how to work with us to resolve your debt, including:

Review your Account

You may not have heard of us and may wonder why we are contacting you about a debt. We may be collecting the debt on behalf of the original creditor, or on behalf of a company that obtained the debt from the original creditor. To review this debt, sign in to see:

To dispute this debt, you can contact us by phone, email, Live Chat or letter.

Know your payment options

We’re happy to provide flexible payment options

We offer a variety of payment methods and plans designed to fit your unique financial situation, making it easier than ever to stay on top of your obligations. Select the payment solution that suits you best and take control of your finances with confidence.

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Sign In

Valor’s Self Service option is a web app that allows customers to easily click the link in the text message, select the client and make a payment on their account.

Sign In Screen for payvalor.com
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Review Your Account

By signing in, you can access detailed information about your account, including the name of the original creditor, and your account balance.

Account Information Screen for payvalor.com
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Negotiate & Make a Payment

Easily negotiate payment terms that fit your budget and make secure payments directly through our proprietary platform.

Make a Payment screen for payvalor.com

We’re Committed to Serving You

Our agents are available Monday – Friday 8 AM – 9PM EST.
Choose the option that works best for you:

*Payment plans and discounted offers are based on the creditor’s discretion.

Customer Testimony

Customer Success Stories

Read what our customers have to say.

"Paying off my past due payments was incredibly simple. The platform is user-friendly, and the payment options were very reasonable. Thank you for making the process so easy!"

- Chad

"I can't thank you enough for simplifying the process of settling my overdue payments. Your platform is incredibly user-friendly, and the payment options provided were both practical and affordable. A big thank you for making this experience hassle-free!"

- Susan

"Managing my overdue payments was a breeze with your service. The platform is intuitive and straightforward, and the payment options were quite fair. Thank you for providing such a convenient solution!"

- Rodger

Simplify your payment process Seamlessly Online

Whether you prefer online transactions, mobile payments, or automated scheduling, we've got you covered. Experience convenience and peace of mind as you effortlessly manage your payments with us.

PCI DSS Compliance and SOC 2 Security Badges

Debt Collection Transparency

At Valor Intelligent Processing, we pride ourselves on delivering professional, compliant, and customer-focused debt collection services. We understand that the debt collection industry can sometimes be misunderstood, and we want to take this opportunity to clarify who we are, what we do, and how we ensure transparency and trust in every interaction.

People also ask

Valor Intelligent Processing is a debt collection agency and this is an attempt to collect debt. Any information obtained will be used for that purpose.

Valor Intelligent Processing is a trusted partner to businesses and municipalities, providing compliant and ethical debt recovery solutions. Our team operates with integrity, using advanced technology to streamline the collection process while maintaining a consumer-friendly approach. We adhere to all relevant laws and regulations, ensuring that every step of our process is respectful and transparent.

Yes, the North Texas Tollway Authority (NTTA) uses Valor Intelligent Processing, LLC to collect unpaid tolls.

Explanation

  • Valor Intelligent Processing is a company that works with the NTTA to collect unpaid tolls.
  • You can contact Valor Intelligent Processing by mail at 12005 Ford Road
    Suite 700 Dallas, TX 75234.
  • You can also contact the NTTA Collections Service Center by email or fax.


The NTTA is a not-for-profit government agency that maintains and operates toll roads, bridges, and tunnels in North Texas.

Valor Intelligent Processing on behalf of NTTA North Texas Tollway Authority
North Texas Tollway Authority Logo

Valor Intelligent Processing provides recovery and debt collection services, combining technology with a consumer-first digital experience. Valor Intelligent Processing is a debt collection agency and this is an attempt to collect debt. Any information obtained will be used for that purpose.

Beware of Scams!

We are aware that scam attempts are unfortunately common in today’s digital world. Fraudulent actors may misuse the names of legitimate companies like ours to deceive consumers. Here are some tips to protect yourself:

  • Be cautious of unsolicited messages that lack specific details or pressure you to act immediately.
  • Avoid clicking on links in suspicious messages. Instead, contact us directly through our official website or phone number.
  • If you suspect fraudulent activity, report it to the appropriate authorities and let us know so we can assist in addressing the situation.

Commitment to Transparency

We understand that receiving a call, email, or text from a debt collection agency can be an unfamiliar experience for many. That’s why we prioritize clear communication and transparency:

  • Verification First: Any communication from us will always include clear identification of who we are and why we’re contacting you. We provide specific details about the debt, including the original creditor and amount owed.
  • Secure Payment Options: We offer multiple secure payment methods and never pressure anyone to provide sensitive information over the phone. Customers can verify the legitimacy of their debt by contacting us directly through our official channels.
  • Ethical Practices: We follow strict guidelines to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations.

If you’ve been contacted by Valor Intelligent Processing and want to confirm the legitimacy of the communication, here are some steps to follow:

  1. Verify Our Contact Information: Official communications from Valor will always come from our verified phone numbers, email addresses, or website. You can reach us directly at +1 (877) 472-4439 to confirm any message or call you’ve received.
  2. Ask Questions: We encourage you to ask questions about your debt and our processes. Our team is here to provide clarity and address any concerns you may have.
  3. Check Your Records: If you have outstanding debts or payment plans, cross-reference the details with your records to ensure accuracy. We’re happy to assist you in verifying this information.